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From : Lila Hayes
Sent : June 08, 2005
Subject : OFRG weekly update

Meeting Reminder

Our next meeting will be on June 12 we will be having Chris Kincaid from Milgard Windows and Doors who will be sharing information regarding their products.
 
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Editor's Note
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Please remember that June 26 will be our last official meeting at the Calvary Baptist Church.  We are very grateful that they have donated their space to us this past year and 8 months.
 
Starting in July we will be visiting survivors homes once a month until the two year anniversary in October 2005.  The first one will be July 24th, 2PM at Margie & Joe Arnett's located at 1681 Echo Drive.  This will be a potluck event so please bring something to share!  If there is anyone else located within a couple of blocks of this location, we would also love to visit your house.  Please let me know in advance!
 
Lila Hayes
Old Fire Recovery Group
www.oldfirerecoverygroup.org
909-266-1459 vm/fax
 
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Index
 1. All Fees Now Waived for Gas Company Hookups!
 2. Free Reclaimed Building Materials
 3. Book Review: Payment Refused
 4. Red Cross has Fire Recovery Money
 5. SB2 update
 
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In The News
 1. Winter Rains Raise Wildfire Risk, June 4, 2005 LA Times
 2. Fire Destroys 2 Homes, Badly Damages 2 Others, June 2, 3005, LA Times
 3. Laguna to Name Slide Coordinator, June 6, 2005, LA Times
 4. Towns in Big Storms' Path Still Winded, May 30, 2005, LA Times
 5. Laguna Beach mom awakens to landslide nightmare, June 1, 2005, Riverside Press Enterprise
 
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1. All Fees Now Waived for Gas Company Hookups!
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I just received a message from Jeff Graden, the District Operations Manager, San Bernardino/Rim Forest/Beaumont area for the Gas Company. 
"I was able to have the one year deadline for the $25.00 eliminated at this time for any other Firestorm victims who have their gas turned on at the same property that was destroyed."
At this point, there is no set deadline for this fee waiver to expire, but they have reserved the right to start charging the re-establishment fee again at a future date.
 
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2. Free Reclaimed Building Materials
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Gary Madden, the director of the 211 project in our area has informed me that there is a "big beautiful house in Banning" that will be torn down by the end of the month.  The owner of the building has informed Gary that if any fire survivors would like to salvage anything from the house they are welcome to do so. 
"There will be a “take it all” period on June 28-30. The current owners have to be out by July 1st but they will be moving the week before.  However, there is a cottage next to the house. It has a shower, toilet, etc that can be removed now.

"Jeff, the current owner has given me permission to give you his phone number to give out if anyone from the fire group wants specific information.  951-922-8113."

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3. Book Review: Payment Refused
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I know I said I was only going to review 4 books, but Amy of United Policyholders saw I was reading disaster recovery/insurance books and forwarded a copy of this book to me.
 
Payment Refused was written by William M Shernoff, the attorney who basically pioneered Bad Faith litigation and who's firm's representatives (located in Claremont) have visited our meetings and taken on some fire survivor cases.  Specifically, Van Garris, who works at his office, spent many hours at our meetings answering questions about the insurance industry.
 
Payment Refused was published in 2004 by William & Sons.  The editor's note mentions that this book includes content from several earlier works by Mr Shernoff.  Those works include the first edition of Payment Refused, 1985, How to Make Insurance Companies Pay Your Claims, 1990 and Fight Back and Win, 1998.
 
The first 10 chapters are the stories of 10 of Mr. Shernoff's previous clients.  He seemed to have selected these cases based on the precedent they set and to show some of the tactics the insurance company uses when "adjusting" your claim.  Some people might find the circumstances of some of these cases oddly familiar. 
 
I have to admit, if I had read this book right after the fire, it might have scared me more than motivated me... I mean, who among us wanted to think the insurance company was anything other than acting in our best interest?  No one wanted to think we'd have to keep track of what the adjuster was telling us, find the need to fight them or in some cases, even hire a lawyer!!!  Maybe once we were a little bit into the process, when it became obvious that we needed to cover our own tail to keep them in line the first 10 chapters of the book would've been a little bit more welcome.
 
This quote, found on Page 128 of the book is quite telling:
"Unfortunately, as you will learn later in Part II of this book, the message [given by the courts to Aetna in the form of a $116 mil punitive award] heard by the industry was not "treat people better," but rather, "do whatever you can to keep cases of misconduct out of court."
From what I've seen, this really does seem to be the "modus operandi" of the insurance company.  Cover your tail.  That is where Part II of the book comes in really handy and necessary as soon as your immediate needs are met and you're ready to call the insurance company for the first time.  Chapter 11 is "Practical and Legal Tips for Filing an Insurance Claim".  The tips are broad and general, but do ring true.  The basic tips are in bold to help you recognize them right away. 
 
Some of the more general tips help you to realize that the insurance company is not the end all of interpreting your policy such as:
"The courts have held that where insurance policy language is unclear, the language will be construed against the insurance company."
Some of the other tips are things many survivors don't think to do right away, but can be absolutely crucial later on.  Things like keeping a phone log, and a journal, get everything in writing.  One of the more practical tips is a list of four things you should include with every written correspondence.  He also mentions that you can find the name and address of the president of each insurance company from the A.M Best & Co. Rating Book of Insurance Companies found at your local library.  Who would've known???
 
This book also goes into detail about insurance other than property insurance such as health and disability insurance.  HMO's are of particular interest and occupy at least two or three chapters.
 
This book is very valuable for anyone filing an insurance claim.  It is especially valuable when coupled with other books and some sort of one-on-one classroom type instruction.  Some of these cases I remember George Kehrer bringing up in our weekly meetings and I remember wanting to know more background of the cases, but not knowing where to turn.  This is particularly valuable for those survivors who really need to see it from multiple sources before they believe it (like me).
 
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4. Red Cross has Fire Recovery Money
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The Red Cross still has money for 2003 Firestorm Survivors.  Did you run out of ALE?  Are you coming up short on rebuilding?  Did you rebuild and now don't have money to furnish your home?  Do you have repairs that need to be done on the trailer you're living in?  Do you have other needs that you're not sure if the Red Cross will help with?
 
Please call the American Red Cross at 909-888-1485 and leave a message. A caseworker will call you back to discuss those needs..  There might be more help available to you, and the Red Cross will help you with the paperwork to receive it.
 
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5. SB2 Update
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Amy Bach, from United Policyholders, has sent her analysis of SB2 in it's current form.  It is a few pages long though, so I have posted it to our website, right next to the other legislative links.  Visit www.oldfirerecoverygroup.org and click on "Resources" then on "Org & Govt Help" then scroll down to the SB2 area.
 
I have received the following from Karen Reimus, a fire survivor from the San Diego area.
 
     Its official - Senate Bill 2, the sweeping homeowner's insurance reform package authored IN DIRECT response to problems/concerns raised by our community after the Cedar Fire, is scheduled to go before the State Assembly Banking, Finance & Insurance Committee next Wednesday, 6/15.  Given the extremely "interesting" comments by the Senators when SB 2 was in front of the Senate Banking, Finance & Insurance Committee in April (including commentary that people who lose their homes should just live with relatives during the entire rebuild), I have no doubt that next Wednesday's hearing will not be boring.
     In all candor, getting out of this Committee is likely the biggest hurdle the bill will face (other than finally being signed by the Governor).
     The good news is that the Assembly Committee is chaired by a local Assemblyman:  Assemblyman Juan Vargas.  While most of us do not live within his actual district, it seems pretty clear that Assemblyman Vargas is trying to position himself to eventually make a bid for US Congress.  In other words, I am confident he will be EXTREMELY responsive to a STRONG public urging of his support for this bill.
 
     PLEASE TAKE 30 SECONDS TO CONTACT HIS OFFICE AT (619)409-7979 AND ASK HIM TO SUPPORT SENATE BILL 2.  If you feel funny about what to say, try the following:
 
"HI.  MY NAME IS _________________.  I AM CALLING TO URGE ASSEMBLYMAN VARGAS TO VOTE YES ON SENATE BILL 2 NEXT WEEK.  I APPRECIATE HIM SUPPORTING HOMEOWNER'S INSURANCE REFORM."
 
     Thank you for taking the time to improve the plight of future disaster survivors.  This entire community has so much to be proud of - we have not only worked on our own recovery in amazing fashion - we are also trying to improve the system for the future. 
 
Kindest regards, Karen Reimus
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In The News
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1. Winter Rains Raise Wildfire Risk
New growth increases the threat, fire officials say. A Kern County blaze is contained, and one near Cabazon is 70% surrounded.
June 4, 2005
After wildfires blackened hard-to-reach mountain areas of Riverside and Kern counties, Southern California fire officials on Friday said they expected a volatile fire season this year because of the excessive brush growth that followed the region's near-record rainfall.
 
[more HERE]
http://www.latimes.com/news/local/la-me-fire4jun04,1,1019757.story?ctrack=1&cset=true
2. Fire Destroys 2 Homes, Badly Damages 2 Others
Two homes were destroyed and two were badly damaged Wednesday by a fire in an area ravaged by a wildfire in 2003.

The fire, which may have started in one of the homes, began shortly after noon and spread quickly to three other houses, San Bernardino County fire officials said. Less than an acre burned.
 
[more HERE]
http://www.latimes.com/news/local/la-me-rbriefs2.1jun02,1,6289200.story?ctrack=2&cset=true
 
3. Laguna to Name Slide Coordinator
The official will oversee recovery efforts in devastated Bluebird Canyon, seek storage space and work with state, federal authorities.
June 6, 2005
Laguna Beach officials today expect to name a director to oversee recovery efforts in Bluebird Canyon, struck last week by a landslide that destroyed or seriously damaged 22 homes and left more than two dozen others at least temporarily unsafe.

City officials said Sunday that they planned to choose the recovery director as they await a state disaster declaration that would allow the city and residents to qualify for emergency funds.
 
[more HERE]
http://www.latimes.com/news/local/la-me-landslide6jun06,1,5934022.story
 
4. Towns in Big Storms' Path Still Winded
The state limps into a new hurricane season with thousands of families still displaced by last year's quadruple whammy.
May 30, 2005
FROSTPROOF, Fla. — A blue tarp still covers the tattered roof of the wood-frame home that was lashed by not one but three hurricanes last year. When 62-year-old Bobby Curtis, who has had two open-heart surgeries, feels up to it, he whittles away at the downed tree in the backyard, leaning on his cane as he wields a chain saw.

"We've got to get shingles," says his wife, Nell, 66, "we've got to get a roof and we've got to cut up the tree."
 
So are the Curtises, retirees from the local orange-processing plant, ready to face yet another hurricane season?
[more HERE]
http://www.latimes.com/news/nationworld/nation/la-na-frostproof30may30,1,4434997.story


5. Laguna Beach mom awakens to landslide nightmare
06:04 PM PDT on Wednesday, June 1, 2005
By BEN FOX / The Associated Press

LAGUNA BEACH - Jill Lockhart's nightmare began when she was awakened Wednesday by the sounds of her neighborhood falling apart wood cracking, glass shattering, jackhammer noises she couldn't identify.

[of particular interest in this article... speaking of previous disasters in this area]

An October 1993 fire swept down into the city and destroyed some 400 homes. Most were rebuilt within a half-dozen years.

[more HERE]
http://www.pe.com/breakingnews/local/stories/pe-news-state_laguna_mom01.2d202025f.html

 
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Old Fire Recovery Group
www.oldfirerecoverygroup.org
909-266-1459 vm/fax